Delight is a word that we are hearing more of to describe pleasurable moments in our digital and offline products. UX Delight is part of establishing an emotional connection with your users and reminding them that there are real humans behind the design. Also it can help to make an experience human and break down the barriers that exist between person and computer.
Have you ever looked at your favorite website and wondered exactly what made it tick? Have you looked at the way it was laid out, the way the buttons acted when you clicked them, or any other part and thought, “I wonder how complicated that is?” or, “I wish I could do that”?
What is more important about agile methods is that they all focus on empowering people to collaborate and make decisions together quickly and effectively.